Job Vacancy as Customer Retention Staff at PT AXA Services Indonesia

The AXA Group is one of the largest insurance groups in the world. AXA operates in more than 50 countries throughout Europe, North America, the Asia Pacific, Africa and the Middle East serving over 65 million customers and managing funds over Euro 1.3 trillion. Supported by over 112,000 dedicated staff and financial advisers, AXA leads the industry in terms of professionalism, trustworthiness, innovation and reputation. AXA has a multi-distribution model in Indonesia, and due to our rapid growth we are inviting professionals to fill the following positions: Customer Retention Staff

Responsibilities:

• To be part of conservation or customer relation team, responsible to handle outbond call including premium overdue reminder, insufficient fund policies, and other calls related to customer retention activities

Requirements:

• Associate/bachelor degree majoring in communication or management
• Min. 1 year experience as call center, telemarketing, or customer service. Preferably from insurance or banking industry
• Able to work in high pressure with minimum supervision
• Self motivated

Please submit the resume within 14 days to: hrd@axa-services.co.id.

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